Effective Date: January 2026

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Carpet Experts ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website, social media pages, advertisements, and services.\

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Information We Collect

We may collect the following types of personal information when you voluntarily provide it to us:

• Name

• Phone number

• Email address

• Home address or service location

• Information related to your flooring project (such as rooms, flooring type, or budget range)

This information may be collected through:

• Website forms

• Facebook or Instagram lead forms

• Phone calls, text messages, or emails

• Direct messages on social media platforms

 

How We Use Your Information

We use the information collected to:

• Respond to inquiries and requests

• Schedule in-home consultations

• Provide estimates and flooring services

• Communicate about your project

• Improve our services and customer experience

• Contact you via phone, text, email, or social media regarding your request

We do not sell or rent your personal information to third parties.

 

Sharing of Information

Your information may be shared only with:

• Internal team members for business operations

• Service providers who assist in operating our business (only as necessary)

All third parties are required to maintain the confidentiality of your information.

 

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your data.

 

Your Choices

You may choose to:

• Request access to the personal information we have about you

• Request corrections to your information

• Request deletion of your personal data

• Opt out of future communications at any time

To exercise these rights, please contact us using the information below.

 

Cookies and Tracking

Our website may use cookies or similar technologies to improve user experience and analyze website performance. You may disable cookies through your browser settings if you prefer.

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Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

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Carpet Experts
Phone: 970-405-3024
Email: support@carpetexperts.biz

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By submitting your information through our website, advertisements, or social media platforms, you consent to this Privacy Policy.